GrowScripts Exchange/Return policy is as follows:
You may exchange or return any unopened merchandise purchased from GrowScripts in its original condition within 15 days of the date of shipment by GrowScripts. Please contact us for a return authorization number. You will need to provide your order number, and the identification title of the new item(s) you wish to exchange. If you are returning the merchandise and wish to refund your purchase to your credit card, there will be a 10% restocking fee charged to your credit card. There is no restocking charge if you are exchanging merchandise for more than the cost of the returned exchanged merchandise.
All returns need to be sent in a padded envelope or box and returned within 15 days of receiving your merchandise. We are not responsible for any merchandise that is not insured and that GrowScripts has not received. We are not liable for any missing shipments that are not insured or sent without signature requested. Shipping charges and return postage are not refundable. Allow seven business days for all exchanges and return credits to be processed.
Please open your shipment and check that you have received the proper merchandise and check for any visible damage. In case of an unlikely event that the merchandise was damage during shipping, please contact GrowScripts and provide your order number and identification title of the damaged item(s). GrowScripts at its sole discretion will determine how to fulfill the order of the damaged product.
LIMITED WARRANTY & LIMITATION OF REMEDIES
Garantors warrants that products conforms to their descriptions & are reasonably fit for the purpose stated for use under normal conditions, but makes no other warranties of FITNESS or MERCHANTABILITY expressed or implied, or any other warranty if products are used contrary to the label instructions or under abnormal conditions not foreseeable to the seller. In no case shall the seller be liable for more than the cost of the product to the buyer, & will in no event be liable for any consequential, special or indirect damages connected with the use or handling of this product. The products are offered & the buyer or user accepts their subject to the foregoing terms which may not be varied.
Returns, exchanges, and damaged merchandise should be sent to:
P.O. Box 388
Howey In The Hills, FL 34737